Home / Sony / Sony Xperia Z2

Options

Sony Xperia Z2

Sony Xperia Z2

How to reset or hard reset Sony Xperia Z2

If your smartphone Sony Xperia Z2 it works very slow, it hangs, you want to bypass screen lock or you have a full memory and you want to erase everything or you want to sell it or give it away and you want nobody to be able to access your files and passwords you can do a factory reset so that it returns to be like the first day.

In the following steps we explain how to format the Sony Xperia Z2 to erase all your information and make it totally clean as it came out of the store.

You must bear in mind that a reset or return to the factory state in a mobile deletes all its content so you must make a backup of your data before doing it if you do not want to lose everything.

There are two ways to do a reset on a Sony Xperia Z2, one through the mobile options and another more complete from the recovery mode.

Restore from the options of Sony Xperia Z2

If you want to make a reset using the device options to return to the factory state a Sony Xperia Z2 you have to follow these simple steps:

1- Access the settings menu of your device.

2- Go to the system settings, in the Personal section you will see the option "Backup" click on it and then click on "Factory data reset". If you do not see the Personal section look for the section "About the phone" click on "Storage" and then on "Backup and restore" and you will see the option "Factory data reset"

3- Before doing it, it will ask for confirmation and will show a message remembering that all your data will be deleted from this device, the data that you have uploaded to Google, Facebook, Twitter, Instagram or backups that you have in the cloud, such as Google Drive, Dropbox or One Drive will not be deleted.

4- If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

5- Your device Xperia Z2 of Sony it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the system Android 4.4.2 (KitKat)| upgradable to 6.0 (Marshmallow).

Restore with hard reset or Recovery mode Sony Xperia Z2

Restore with hard reset or Recovery mode your Sony Xperia Z2 can solve problems that have not been solved with a normal factory reset.

1- First turn off your Sony Xperia Z2 completely. If you can not unlock the screen, press and hold the power button for about 20 seconds and the phone will turn off.

2- Keep holding on volume down and power keys together for a few seconds. In some devices according to the Android version the combination can be the power key and the volume key up.

3- When the Sony logo is displayed, release the buttons.

4- Move through the menu with the volume up and volume down keys until you reach the "Recovery Mode" option and press the power button to access.

5- Use the volume up and volume down keys to select the "wipe cache partition" option and press the Power button to activate the option and clear the mobile cache.

6- After a few seconds you will return to the previous screen, with the volume buttons go to the option "wipe data / factory reset" and press the power button to enter. A screen with many NOs and a YES will appear, with the volume keys again go to the YES and press with the power key.

7- After finishing again with the volume keys, click on "reboot system now" and press the power key of your Sony Xperia Z2, the device will reboot and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the system Android 4.4.2 (KitKat)| upgradable to 6.0 (Marshmallow).

About the device:

Sony Xperia Z2 is a device with a dimensions of 146.8 x 73.3 x 8.2 mm (5.78 x 2.89 x 0.32 in), a weight of 163 grams, a screen resolution of 1080 x 1920 pixels (~424 ppi pixel density).

It has a processor Quad-core 2.3 GHz Krait 400, a graphics card Adreno 330, a RAM memory 3 GB RAM and an internal memory of 16 GB.

The Sony Xperia Z2 it comes from the factory with the operating system Android 4.4.2 (KitKat)| upgradable to 6.0 (Marshmallow)

Has it been useful?

Users rating on reset a Xperia Z2

5.33 hover 10 (15 votes)